Knowledge Base DP800 Series

DP800 Timer File Format

The DP800 can load Timer files that are created externally, these timer files need to be saved as CSV files and can be created using Excel.  Below shows an example of a timer…

How to use the Timer Function on the DP800

The timer function can be used on the DP800A or the DP800 series if a Timer option has been installed. To create a Timer file on the instrument, press the “Timer” button…

Rigol PC Software Versions

The table below lists the versions of Rigol PC software applications that are currently available for download from this Rigol-UK website. To find a download for your instrument... Go to the webpage…

What about RIGOL battery and portable use? Can you run RIGOL Scopes and Spectrum Analysers from Battery or portable UPS Power Supplies?

Running the DSA815 from a battery (see also comment about other instruments) Although the size and weight of the DSA800's make it attractive for use in locations where there is no power,…

USB stick / flash drive / memory sticks must fully compliant with USB2.0* standard compliant w/Win7 – Info on good sticks, esp. earlier models:

We have found many instruments to be fussy about USB sticks (more common on instruments of slightly longer-standing design). Like PictBridge standard, USB memory specs can be quite open to interpretation and…

Will I get a UK phone number for the team who sold to me?

Yes. With Telonic Ltd., Berkshire, for post-sales service you can always speak to someone UK-based first.

When installing Ultra Sigma I get a message PC telling me to install NIVISA / VISA Runtime engine. What am i doing wrong?

If you wish to use UltraSigma (PC driver set) you may be invited to install the National Instruments VISA/IVI drivers FIRST (industry-wide driver architecture for instrument). If you wish to proceed... First…

Using a Rigol product key to generate a Rigol software licence code.

Please note... You must enter the product key exactly as it appears on the certificate. The serial number is made up of capital letters and numbers only - There are no lower…

Rigol PC Software Summary

How do I connect my instrument via my LAN to UltraSigma PC Software?

First of all, ensure your instrument as the option for LAN connection and ensure you have a PC running the latest version of UltraSigma download from RIGOL and this PC is successfully…

Getting started with Rigol PC Software Tools

To find a PC software download for your instrument... Go to the webpage for your instrument > Click on the 'DOCUMENTS, SOFTWARE & VIDEOS' tab beneath the images. Please note... Rigol software…

Can I get help with programming my Instrument?

RIGOL provides drivers and programming functions as part of your warranted and purchased package. Programming itself can be achieved in many different ways with tools which are largely the choice of the…