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Knowledge Base Spectrum Analysers

Getting started with Rigol PC Software Tools

Posted on: December 14th, 2020 by Doug Lovell

14/12/2020
To find a PC software download for your instrument... Go to the webpage for your instrument > Click on the 'DOCUMENTS, SOFTWARE & VIDEOS' tab beneath the images. Please note... Rigol software files are downloaded in .rar data containers or .zip compressed files. The files must be unpacked or unzipped before installation. Ultra Sigma must be installed before any ...

Can I get help with programming my Instrument?

Posted on: December 14th, 2020 by Doug Lovell

14/12/2020
RIGOL provides drivers and programming functions as part of your warranted and purchased package. Programming itself can be achieved in many different ways with tools which are largely the choice of the customer. For this reason, we can't support your systems but we can sometimes help you find information - we ask you to first review the programming guide for your instrument and make sure it is su...

Can I get help on using complex functions on my instrument

Posted on: December 14th, 2020 by Doug Lovell

14/12/2020
Yes, if you are stuck immediately after buying your instrument - we do also ask you to review the PDF of the User Manual. Searching key words using the 'find' (control-F) facility can also help - many manuals cover extensive details of the many rich functions in RIGOL instruments. If any of these menus are not working we can find out if there may be warranty support, or a UK person to assist, subj...

After receiving my instrument(s), what should I do with my RIGOL Warranty Card?

Posted on: December 14th, 2020 by Doug Lovell

14/12/2020
There is no need to take any action regarding the warranty card supplied with your Rigol product. Your purchase has been recorded at Telonic Instruments. Your warranty begins from the date of delivery. Each Rigol instrument comes with a 3 year warranty. The first year is with Telonic Instruments and the subsequent 2 years is with Rigol EU....

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