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Can I get help with programming my Instrument?

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Posted on: December 14th, 2020 by Doug Lovell

RIGOL provides drivers and programming functions as part of your warranted and purchased package. Programming itself can be achieved in many different ways with tools which are largely the choice of the customer. For this reason, we can’t support your systems but we can sometimes help you find information – we ask you to first review the programming guide for your instrument and make sure it is successfully connected to your computer system and then if a fault is found in the way the instrument responds to commands we can feedback and ask if there might be warranty support available, or a UK person to assist, subject to your terms of purchase.